

CLEVELAND, OH | OCT 14-OCT 15
Partners, we can’t wait to see you at PCP Impact!
To ensure you are prepared for our event, please review the details below before you head to Cleveland.
PLEASE NOTE: If you are attending any other events prior to PCP Impact, an additional email with event related details will be sent from the Travel and Administration Team. As a reminder, ALL Partners are required to stay for the Annual Partner Celebration at the conclusion of PCP Impact.
19th Semi-Annual PCP Impact
Travel Information
If you have any questions regarding your travel, please reach out to travel@uhm.com
PCP Impact will be hosted at the Hilton Cleveland Downtown on Wednesday, Oct. 14th - Thursday, Oct. 15th
Partners will be staying at the Cleveland Hilton Downtown
Cleveland Hilton Downtown
100 Lakeside Ave E.
Cleveland, OH 44114
216.413.5000
UHM will be covering the cost of your travel to and from Cleveland including all applicable (Flight/Mileage, Airport Transfers, and Parking).
PCP Impact Students are responsible for covering the cost of thier guestroom (rate & tax) on Wednesday night*.
*Please note: UHM will also cover the cost of Tuesday night rooms if previously approved by the Travel and Administration Team).
At check-in, you will need a personal credit card for Incidentals (currently $100 per night). Holds placed on a credit card will expire in 2-3 business days while on a debit card can take up to 10-12 business days to expire. Any incidentals are the responsibility of the Partner to cover.
Partners who are either coming to Cleveland early or staying later are responsible for paying for their hotel room on the additional nights, unless an exception has been granted by the UHM Travel Team. This information has been provided to the hotel, and you will be charged for the nights not covered by UHM upon check out.
In addition to covering the cost of travel, Mr. Cosgrove and UHM are generously paying for all other event costs, including event space, food & beverage, event transportation, audio/video, and all event materials.
Thank you to Bill for his investment in us and in PCP!
Click the link below to locate your hotel confirmations for PCP Impact.
Transportation + Parking Information
AIRPORT TRANSPORTATION
Click the link below to locate your scheduled airport transportation.
People Express -
If your transportation is listed as PEOPLES (in the Arrival GT column), you have an airport pickup scheduled with People's Express Transportation.
Upon arrival, proceed to Baggage Claim and meet the transportation greeter near Carousel 5. Vehicles will be staged outside Door 7, and will take you to your respective hotel.
If you need assistance locating your transportation, please contact People's Express at 440-248-3007.
Uber -
If your transportation is listed as UBER (in the Arrival or Depart GT column), you will use the UHM Uber Business Account for your airport transportation.
You will receive an email from Uber during the week leading up to PCP with instructions to set up your Business Profile.
Please watch this video for a how-to guide for setting up your Business Profile:
UBER FOR BUSINESS - SETTING UP YOUR PROFILE
PARKING INFORMATION
Self Parking is reimbursable expense and may be submitted for reimbursement after the conclusion of APC.
All drivers may park their vehicles at the Huntington Park Garage (1141 W. 3rd St.) . This garage is connected directly to the Hilton Cleveland Downtown. This garage allows for overnight parking.
Valet parking is available on-site at the hotel, but is NOT a reimbursable expense.
Valet is available at $60.00++ daily and includes in & out privileges. Self Parking is $50.00++ daily
Event Schedule
If you have any questions regarding the schedule, please reach out to PCP@uhm.com
Wednesday's Agenda
12:00pm - 1:00pm | Registration - 3rd Floor of the Hilton Downtown Cleveland Hotel
12:00pm - 1:00pm | Welcome Lunch - Meal Room
1:00pm - 2:30pm | General Session - Event Kickoff: No Fear | Main Stage
2:30pm - 2:45pm | Break
2:45pm - 4:00pm | General Session - Writing the Storybook of Your Life | Main Stage
4:00pm - 4:15pm | Break
4:15pm - 6:30pm | CEO, Bill Cosgrove - Main Stage (*subject to change)
6:30pm - 7:30pm | Cocktails & Dinner - Meal Room
8:00pm - 11:00pm | Fireside Chat - Elliot's Bar (Hilton 2nd Floor
Thursday's Agenda
7:30am - 8:30am | Breakfast - Meal Room
8:30am - 8:50am | General Session - Day 2 Open | Main Stage
8:50am - 9:00am | Break
9:00am - 10:00am | Breakout Session 1
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Acquiring New Accounts: From First Contact to Referring Business Partner | Main Stage
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Take Rate Off the Table and Never Get Shopped Again | Breakout Room 1
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Tracking Your Business Like a Fortune 500 Company | Breakout Room 2
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Living an "Extra 2%" Lifestyle | Breakout Room 3
10:00am - 10:15am | Break
10:15am - 11:15am | Breakout Session 2
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Impactful First Meetings that Make a Lasting Impression: Before, After & In-Between | Main Stage
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Building Your Confidence Through Your Personal Story | Breakout Room 1
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The Real Cost of Chaos: Control Your Calendar Before It Controls You | Breakout Room 2
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Theme Days: Consistent Activity for Consistent Results | Breakout Room 3
11:15am - 11:30am | Break
11:30am - 12:30pm | Breakout Session 3
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Sales Mindset: Staying in the Game Every Single Day | Main Stage
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Perfect Loan Process from First Contact to Closing | Breakout Room 1
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Leveraging Social Media to Solidify Relationships | Breakout Room 2
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Building Lasting Wealth | Breakout Room 3
12:30pm - 2:00pm | Lunch - Meal Room
12:30pm - 2:00pm | Headshots with Marketing Team - Breakout Room 4
1:15pm - 1:45pm | Faith Stories *Optional* - Main Stage
2:00pm - 3:00pm | Breakout Session 4
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Impactful First Meetings that Make a Lasting Impression | Main Stage
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How to Run a Successful Branch (For BMs only) | Breakout Room 1
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From Goals to Reality – Big and Small Teams | Breakout Room 2
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Leading Ladies: Rates, Relationships, & Resilience | Breakout Room 3
3:00pm - 3:15pm | Break
3:15pm - 4:00pm | General Session - Event Close | Main Stage
6:00pm - 10:00pm | APC Out-of-Town Dinner


