Question 1

What is the Dress Code for PCP Impact?

Accepted Answer

Our dress code for PCP Impact is Business Attire. We ask that you DRESS FOR SUCCESS. Do not wear jeans, shorts, or t-shirts.

Question 2

Where do I park for this event and is it covered by UHM?

Accepted Answer

You may be reimbursed for self-parking ONLY - NO VALET.  Parking must be paid for by the Partner and then submited for reimbursement.

Hilton: Huntington Park Garage - 1141 W. 3rd Street
Marriott: 55 Public Square Garage - 1370 W. 3rd Street

Question 3

What items do I need to bring with me to PCP Impact?

Accepted Answer

Please bring the following items with you to the event:
 • Your completed 2026 Business Plan for LOs (Please print and have in front of you!)
 • List of 3-5 questions you must get answered at the event
 • High expectations and energy!

At registration, all Partners will receive a copy of our PCP Impact Playbook, along with a pen, notebook, nametag, and other fun swag items!

Question 4

Where will the Fireside Chats be held?

Accepted Answer

On Tuesday night, there will be a Fireside Chat at Eliot's Bar located on the 2nd Floor of the Hilton from 7:00PM to 11:00PM. We encourage you to connect with a coach, network with your fellow Partners, and get answers to any questions you didn’t get a chance to ask during the event.

In addition, there are other late-night spots located across the street from the hotel and within walking distance.

Question 5

How do I register for PCP Impact?

Accepted Answer

PCP impact will begin with Registration and a Welcome Lunch from 12:30 PM – 1:30 PM on
Tuesday, November 11th at the Hilton Cleveland Downtown.

You will access Registration and the Welcome Lunch on the  5th floor of the hotel. 
Here you will pick up your PCP Impact event materials and your nametag (which will be your same nametag for APC).

You will not need to re-register for APC at the Out-of-Town Dinner on Wednesday, but all PCP Impact Attendees are required to stay for this dinner.

Question 6

What is the theme for PCP Impact?

Accepted Answer

This semester, our theme for PCP Impact is “Relentless Mission.”
Together, we will focus on creating growth goals for 2026 and relentlessly pursuing an action plan to achieving our mission and vision.

Question 7

Where can I find information regarding APC?

Accepted Answer

You may find your Travel Information and all APC event details at www.uhmapc2025.com

Question 8

What so I do if there is a delay/cancellation in my flight or I have an emergency and can not Travel?

Accepted Answer

FLYERS:
If your flight is delayed due to weather or mechanical issues:
 • If you are at the airport, work with your airline first as they can put you on another flight or an alternate carrier at no charge.
 • If they cannot assist you or you will miss your date of arrival, please email travel@uhm.com and include your Name, Carrier, and Reason (Delayed, Cancelled). We will work with you to find an alternative solution. 
 • If outside of work hours, please contact Options Travel at 1-847-803-3000 for assistance, and tell them you are with UHM. 
If you are unable to travel, you must do the following:
 • First, call your Manager immediately
 • Second, e-mail travel@uhm.com
DRIVERS:
If you run into any delays and will be a late check in:
 • Email travel@uhm.com

Question 9

Will there be access to wifi during the event?

Accepted Answer

PCP Impact is a time for your to unplug and focus on growth and learn from your fellow Partners. Due to this there will not be Wi-Fi access for Partners in the meeting space. In the event you need access to Wi-Fi during meals or break periods, you will need to go to the lobby or your hotel room to access the internet.